Job Description for The Museum of Architecture's Gingerbread City® New York
Workshop Leaders position
The Museum of Architecture is looking for experienced individuals to help us run The Gingerbread City® exhibition which will take place at 19 Fulton Street December 5 - January 4 with the theme "The Playful City".
The Gingerbread City® is an annual exhibition created by The Museum of Architecture as a fundraiser that showcases spectacular gingerbread designs created by built environment professionals. The exhibition has been held in London for 9 years and this is the second time in NYC. The main goals of the project are to educate the public about current themes in architecture and the role architects play in shaping our cities.
The workshop leader's role is on weekends and the school holiday December 6-7,13-14, and December 20 - January 4, with working hours 8:30am-7:30pm with multiple breaks/day. The position involves keeping track of stock and relaying that information to leadership, running the workshops for ticket holders, prepping the workshops, cleaning up the areas, speaking with and helping participants, and solving issues on-site as they arise.
There will be a training session on Wednesday 3rd December. The workshop role will rely on the workshop team sharing notes and thoroughly handing over to each other on-site.
Workshop leaders' pay is $16/hour.
Personality and skill set:
Able to work with and manage various personality types
Able to stay calm under pressure and manage problems as they arise
Able to diffuse situations
Able to multitask
Takes directions well
Self-initiates work and strives for the best outcome
Takes pride in their work
Happy to mentor younger workers
A good listener and shows empathy
Happy to be around children
Experience:
Experience managing a customer experience before (retail, entertainment, restaurant,
workshop, etc) is a plus
Experience with a team is a plus
Happy to adjust to circumstances and fill in positions for sickness leave
Ability to handle agitated customers
Worked with children or in environments with children
Self-initiates creating a better experience for customers (making sure the space is tidy, staff is interacting, customers are happy, asking people if you can help, etc)
About Us
This is the second edition of Gingerbread City in NYC, a beloved tradition in London for 9 years. Architects build an impressive gingerbread city, open to the public and the museum hosts build-your-own gingerbread house workshops at the exhibition. This production is overseen in NYC by Studio V, a boutique event marketing agency. The activation will take place from December 5 - January 4 in The Seaport in Manhattan. We are seeking enthusiastic staffers to engage visitors and keep the exhibition in order, as well as run the cookie shop and lead the workshops.
