We are looking for a part time employee to help manage our client communication. Our ideal candidate would be available 2-3 days a week Mon-Sat depending on availability working from 9:30AM-6PM.
This is a part-time in-person position paid by the hour.
Hours are flexible, but a set schedule is preferred and will be coordinated with the Manager.
This position involves assisting the laser cutting manager in quoting clients, preparing material for fabrication and general shop maintenance for a client-facing laser production shop. Typical clients can range from individual hobbyists to advertising agencies and fashion brands.
Jobs are varied and can take anywhere from an hour to weeks to complete depending on the size of the project. The ideal candidate will be able to work several days per week.
Your responsibilities will include:
- Replying to potential customers’ emails with job quotes, timelines and answering general questions
- Stocking and inventory of materials
- Aiding customers in material choices and sourcing material if necessary
- Data entry for tracking current and upcoming jobs
- Preparing materials for the fabrication process
- Maintaining the shop space and keeping materials organized
- Facilitating the pick-up or shipping of completed jobs
- Documenting completed jobs for posting on social media
- Cold email client outreach
Required Skills and Experience:
- Experience using Google Drive Suite (Sheets, Docs, Drive)
- Ability to stay organized and maintain a schedule
- Customer service skills on the phone and through email
- Ability to work independently
- Familiarity with Laser Cutters
Compensation:
$22/hour (based on experience)
About Us
Flatiron Laser is a laser engraving/production shop located in the Flatiron district, near FIT and Madison Square Park.
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