Retail Brand Ambassador
natchie, JFK Terminal 8
Jamaica, Queens
$25/hour + retail incentives
Full-Time & Part-Time
Schedule:
Monday - Sunday
AM & PM shifts available
Must be available to occasionally cover vacation or sick shifts.
Badging process and training to begin immediately
Start date: March 20th, 2026
About The Brand:
natchie is an illustration brand born in New York and built on storytelling. What began as art inspired by song has grown into a visual world collected by locals and travelers alike.
Our shop at JFK is more than a retail space. It is a small window into that world, a place where someone on their way somewhere discovers a piece of art that travels with them.
We are building something long-term. The team we hire today will help shape where this brand goes next.
The Role:
This is not a passive retail position.
You will often work independently and be fully responsible for the space during your shift, from customer experience to closing procedures. You will represent the brand to a global audience of travelers, collectors, and curious passersby.
We are looking for someone who wants to be part of building something, not just someone looking for hours.
What You’ll Be Responsible For:
-Customer Experience
-Thoughtfully sharing the story behind the illustrations
-Creating warm, genuine interactions (never pushy sales)
-Contributing to daily sales performance
-Operational Ownership
-Opening and closing the shop independently
-Handling cash and credit transactions through Square
-Restocking and maintaining inventory accuracy
-Upholding visual standards and store presentation
-Following structured policies and systems
Team Culture:
Participating in weekly 1:1s and team meetings
-Communicating clearly and professionally
-Taking accountability when mistakes happen
-Contributing to a respectful, supportive environment
Who Thrives Here:
You might be a fit if you:
-Appreciate illustration, bookstores, independent brands, or creative spaces
-Have worked in environments where storytelling matters
-Love airports, travel, and meeting people from everywhere
-Are reliable, consistently on time and prepared
-Are honest and comfortable admitting when you’ve made an error
-Take direction well and respect structure
-Want to grow with a small brand as it expands
-This role requires maturity. You will work alone at times and must be comfortable making decisions while knowing when to escalate questions.
Airport Requirements:
You must:
-Pass airport security badging
-Complete required training
-Provide two valid, non-expired forms of ID
(Social Security + Passport/Green Card + Driver’s License)
Before You Apply:
This role requires consistency, maturity, and ownership. You will often work independently and be trusted with the full responsibility of the space during your shift.
We are building a long-term team. If you are looking for a short-term retail job with minimal responsibility, this may not be the right fit.
If you are reliable, thoughtful, and excited about contributing to a growing illustration brand with structure and intention behind it, we would love to hear from you.
When applying, please include a short note sharing why natchie resonates with you and what draws you to working in an airport environment. Thoughtful applications stand out.
About Us
About The Brand
natchie is an illustration brand born in New York and built on storytelling. What began as
art inspired by song has grown into a visual world collected by locals and travelers alike.
Our shop at JFK is more than a retail space. It is a small window into that world, a place
where someone on their way somewhere discovers a piece of art that travels with them.
We are building something long-term. The team we hire today will help shape where
this brand goes next.
