Who You Are
>>You’re a highly-organized individual who prides yourself on attention to detail and an ability to get things done efficiently. You have a very strong work ethic, while also living the “work smarter not harder” mantra. You may have worked in creative studios before, providing organization, operational discipline and reliability to those environments.
The Role
>>The Studio Operations Assistant at Joya plays a key role in ensuring our studio and production environments run smoothly as we continue to scale. This full-time, in-office position supports day-to-day operations within the studio & warehouse, with a focus on shipping, logistics and client support.
The ideal candidate is organized, proactive, and eager to grow within a company that focuses intensely on operational excellence in a creative industry. At Joya, professional development is directly tied to the company’s — as we scale, so will you.
Key Responsibilities
>>Studio & Warehouse Management
Manage overall functionality & inventory of the physical studio workspace.
Support Leadership with special projects and tasks for clients, partners or the team.
Assist teammates with operational & creative projects that bring Joya’s vision to life.
Assist Production Manager in maintaining the organization of the warehouse.
Support Production Manager in upholding operational standards of the warehouse.
>>Logistics, Shipping & Client Support
Oversee the lifecycle of shipments, from prep to delivery, ensuring their accuracy.
Work closely with Purchasing to ship, receive, and record inventory via SaaS tools.
Manage all shipping docs, such as packing slips, bills of lading, labels and bar codes.
Inspect incoming & outgoing shipments / orders for safety & accuracy.
Identify and resolve shipping issues, escalating to management as needed.
Communicate clearly and professionally with clients, suppliers, and transport partners.
Communicate with Head of Marketing to manage e-commerce inquiries and orders.
You’ll Love This Role If You…
...Thrive on problem-solving & turning obstacles into motivation, not roadblocks
...Are driven to deliver excellent results, often within set time constraints.
...Embody a strong sense of ownership and accountability.
...Are professionally curious and have the desire to continuously learn.
...Have excellent organization and prioritization skills.
...Have a proactive, solutions-oriented mindset.
...Have experience in warehouse, logistics, or studio operations (preferred, not required).
...Are a kind, truly collaborative and honest teammate.
About Us
Who We Are: A Modern Fragrance House
At Joya, we believe that scent is fundamental to human experience and understanding, that connects us to ourselves and others in ways that other mediums cannot. The world is only beginning to uncover the potential of this sense and artform. At Joya, we strive to listen, assess and translate our clients’ needs via fragrance identities and products, creating powerful objects and experiences that elevate brands and customer journeys.
Featured in outlets like The New York Times, WWD, W Magazine, Variety and Wallpaper, Joya consistently competes with companies many times our size. Behind the scenes, we’re a fast-growing, 20-person team built on solid infrastructure, proven systems, and thoughtful processes. Our team combines artistry with discipline. We move fast, but with intention. Led by two experienced entrepreneurs, we’re growing fast and seeking ambitious, hands-on professionals eager to shape their own path.
