Chosen Family Law Center is seeking a dynamic, motivated, and experienced New York City-based Communications and Program Director who is passionate about advancing the rights and wellbeing of LGBTQIA+ individuals and non-nuclear families. This role is our second full-time hire and offers the opportunity to lead impactful communications, professional education programs, and strategic partnership efforts – fostering strong connections and building powerful support for our work in direct services, education, and legislative advocacy.
POSITION SUMMARY
We are excited to bring a full-time Communications & Program Director (CPD) onto our team to help drive the next chapter of growth and impact. We are seeking a resourceful, organized, creative, and experienced team member to focus on communications and programs, which may include:
- crafting compelling outreach materials (pitch decks, one pagers, newsletters, press releases, social content) and full management of social media posting and public brand,
- leading the launch, marketing, and administration of our new Continuing Legal Education (CLE) program and National Referral Network,
- overseeing public education efforts and liaising with/booking speaking engagements,
- enhancing or revamping our existing website with support from staff and contractors,
- leading tabling efforts for community engagement and supporting at fundraising events,
- building strategic partnerships for program expansion, and
managing media and community-facing relationships.
The CPD will be comfortable engaging with community members via tabling, participating in coalition meetings as an organizational representative, and building new partnerships. They will be able to be on-the-ground support in NYC for administrative and event-based tasks such as tabling at community events–which may be on evenings or weekends (with plenty of notice and off-setting other weekly work hours). Given the significant resources of initial training for our small staff, we hope for an intention to stay in this position for at least two years. This position will directly report to our Executive Director, collaborate deeply with our Development Director, and work in close coordination with all staff on content and program development.
KEY RESPONSIBILITIES
Communications & Marketing
- Write persuasive content for fundraising, marketing, and advocacy
- Develop and implement a comprehensive communications plan to raise visibility and advance key messaging
- Create and manage a communications calendar for newsletters, social media, fundraising, and program marketing
- Oversee subscriber database management (in Bonterra’s Network for Good platform)
- Partner with Executive Director and Board to set long-term communications and program goals
Social Media & Newsletters
- Manage, publish, and moderate content across Instagram, Facebook, LinkedIn, X, and Bluesky
- Stay current on social media trends; Track and analyze platform metrics
- Build and send newsletters (via Bonterra’s Network for Good) that are aligned with social media
- Collaborate with Development Director on short-form video content for programs, events, advocacy, and donor engagement
- Maintain branding, messaging and style consistency across platforms
- Monitor and respond to comments, DMs, and emails in a timely manner
Website, Design, & Public Materials
- Lead website content (via GoDaddy website builder) and ensure cohesive, elegant branding across website and public-facing digital/printed materials
- Lead website content and design revision, or liaise with designers for new build
- Work with graphic design volunteer (or independently) to produce pitch decks, one-pagers, educational materials, and print materials for events
Continuing Legal Education (CLE) Program & National Referral Network
- Launch and manage new CLE courses for legal professionals to compassionately and competently serve LGBTQIA+ and non-nuclear families
- Finalize course materials and oversee NY State Bar Association accreditation process over next three years; Handle registration, logistics, moderation, certificates, and reporting
- Collaborate with Director of Operations to publish National Referral Network online, and onboard CLE participants as part of this new online referral resource
Partnerships & Public Relations
- Build and expand partnerships with nonprofits, LGBTQIA+ centers, health institutions, law firms, coalitions, and media
- Manage and build media relationships;
- Conduct outreach to partner organizations to enhance referrals and organizational visibility
- Develop and implement crisis communications protocols if needed
Public Education & Events
- Work with Senior Legal Director to plan and execute legal clinics and information sessions (online and in-person at partner venues)
- Coordinate with Senior Legal Director to publish informational articles, guides, and social media
- Expand venue partnerships to increase community access to free legal services
- Manage logistics, marketing, execution, and follow-up for public education efforts
- Lead in-person community engagement events and support at fundraising events
Legislative Advocacy
- Support Executive Director and Senior Legal Director in legislative advocacy efforts
- Attend coalition and legislator meetings to strengthen CFLC’s advocacy presence
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. During the initial phase of the CPD’s tenure, some responsibilities (e.g., website and CLE program) will be given priority, while other duties will be phased in as capacity permits.
QUALIFICATIONS
Studies have shown that people of color, people with disabilities, and those who are not cis men often hesitate to apply unless they meet most of the listed qualifications. At Chosen Family Law Center, we value varied lived experiences and are committed to inclusive hiring. If you’re excited about this role but don’t meet every single qualification, we still encourage you to apply.
POSITION REQUIREMENTS
Mission & Values
- Strong personal commitment to human rights and justice; Deep alignment with CFLC’s mission
- Demonstrated cultural competence and fluency in working with LGBTQIA+ communities, non-nuclear family structures, BIPOC communities, immigrants, low-income individuals, and other marginalized groups
Professional Background
- 5–10 years of experience in nonprofit communications and program management
- Experience in LGBTQIA+ advocacy or legal services (CLE program experience a plus)
- Proven ability to develop and maintain productive relationships with colleagues, partner organizations, the media, and community members
Communication Skills
- Exceptional writing, editing, and proofreading skills—capable of adapting tone and style for diverse audiences and formats, and of simplifying complex information
- Strong verbal and interpersonal communication skills, including public speaking (e.g., press conferences, hosting workshops, engaging at coalition and partner meetings)
- Demonstrated ability to craft impactful organizational materials, press releases, social media content, newsletters, and partnership outreach materials
Program Management
- Skilled in planning, scheduling, and executing programs, events, and meetings
- Strong organizational and time-management skills, with the ability to manage multiple projects under tight deadlines
- Demonstrated ability to work independently, take initiative, and lead collaborative projects in a virtual and fast-paced environment
Digital & Media Skills
- Fluency with social media platforms, digital engagement strategies, and analytics
- Experience creating and editing engaging video content for social media
- History of website creation, updating, and editing
- Familiarity with Canva and/or Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
Problem-Solving & Strategic Thinking
- Strategic, creative, and solutions-oriented mindset with the ability to anticipate needs and innovate
- Strong research and analytical skills
PREFERRED, BUT NOT REQUIRED
- Familiarity with CRM databases (e.g. Network for Good) and website builders (e.g. GoDaddy)
- Spanish language fluency
- Experience managing large-scale social media accounts
- Existing network of relevant journalists and LGBTQIA+ partner organizations
- Resident of NY state
HOURS, LOCATION AND TRAVEL
This is a full time position (35 hours a week) during Monday-Friday business hours. We maintain an office in NYC, and we participate in or host events in NYC (mostly Manhattan and Brooklyn, but we serve all 5 boroughs) and in the Hudson Valley. Our staff currently works remotely most of the time but does have some in-person meetings and events in NYC for which in-person attendance would be required, some of which will be on evenings or weekends. The Communications & Program Director should be prepared to be working in-person in NYC approximately 2-3 times per month (with at least a week’s notice). Travel to/from NYC will not be compensated if the employee is located out of the area.
At Chosen Family Law Center, we deeply value work-life balance and support our team in taking time off. If there is a prearranged event on an evening or weekend, which we anticipate to occur an average of once or twice per month (more during Pride month) in consultation with the CPD about their schedule, this time would be offset by other hours during the work week. Pride month events will require additional in person NYC time. Unless there is a prearranged event, off work time will be honored and protected.
COMPENSATION AND BENEFITS
This is a salaried position and exempt from overtime. The salary for this position is $70,000, plus discretionary bonus, with significant room for advancement as the organization grows. Employee will receive an excellent benefits package including 25 paid vacation days, paid sick leave, paid holidays, and a QSEHRA health reimbursement plan.
COMMITMENT TO EQUITY
We are passionate advocates with a deep commitment to justice, and welcome diverse educational, professional, and lived experiences. Chosen Family Law Center is an Equal Opportunity Employer committed to building the leadership of people of color, women, transgender, intersex, and gender non-conforming individuals. We do not discriminate on the basis of race, creed, color, gender, gender expression, gender identity, age, ethnicity, immigration status, national origin, sexual orientation, religion, HIV status, disability, family composition, or marital status.
About Us
Chosen Family Law Center is a New York-based 501(c)3 nonprofit organization whose mission is to cultivate equitable social and legal recognition of Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual (LGBTQIA+) and polyamorous families and individuals, as well as other underserved non-nuclear family forms such as platonic co-parents or multigenerational families. We enact our mission through three programmatic avenues: direct legal services for low-income New Yorkers; legislative drafting and advocacy; and professional and public education programs for lawyers, judges, therapists, social workers, and the general public.
Our mission-driven, high-performing team is small, collaborative, and made up of members of the communities impacted by our work. We prioritize a client- and community-led, trauma-informed, and accountability-focused perspective. The ideal candidate will share those values and be excited to collaborate on building the world we want to live in. We also highly value our ability to bring our whole selves into the work and are committed to supporting each other’s holistic well-being, continued professional development, and liberation.
