This American Life is looking for an Office Coordinator to undertake a variety of day-to-day office and administrative tasks in our New York office. The ideal candidate will be independent, diplomatic, and a creative organizer. This American Life has been on the air since 1995, has won every major award for journalistic excellence, and is hugely popular, with more than 3 million radio listeners and podcast downloads each week. We currently have 30 employees - most of our team is based in NYC, but some are distributed across the country. The Office Coordinator is the first point of contact for many things and ensures that our office operations run smoothly day-to-day.
Some things you’ll do in this role:
-Be the first face of This American Life: sit at and manage the front desk, greet all guests, handle deliveries, and be a general hub for both staff and guests
- Make sure the office is clean and well organized
- Administrative support for internal meetings
- Serve as point of contact for external partners on scheduling matters
- Manage supplies
- Schedule repairs, maintenance, and other office work as needed
- Help plan and execute events (team retreats, happy hours, holiday party)
- Help staff with basic on-site technology assistance (printers/wi-fi set up, OS updates and configuration) and serve as liaison with tech support for escalated issues
- Ad-hoc data entry projects and other administrative tasks
Some things we’re looking for:
- Excellent interpersonal skills; you’ll be talking to journalists, vendors, and a variety of guests, so a professional and personable phone and email manner is essential.
- Proven organizational skills; ideally, you have experience maintaining an efficient and organized office environment.
- Proven ability to multitask, and a willingness to take on whatever needs doing.
- Independence; you have experience self-organizing and prioritizing and are able to diplomatically and effectively push outside contractors as needed.
- Familiarity with Apple devices and operation systems; ideal candidates will feel confident handling basic troubleshooting and updates. Experience with Zoom, Dropbox and Excel/Google Sheets is a plus.
This role is a full-time, in-office role, based out of the This American Life office in New York City and reporting to our Operations Manager. The salary range is $60,000 - $72,000. Our staffers receive full benefits including health, dental, and vision insurance, paid parental leave, and paid vacation and sick leave. We also offer an annual profit share, 401k with matching contributions, and financial assistance for fertility preservation and family building.
We believe that having a diverse staff is the only way to effectively document the reality of life in this country with the proper nuance and perspective. A more diverse group of people working behind the scenes makes us better at every stage of our processes. So we strongly encourage people of all backgrounds, races, genders, and abilities to apply.
About Us
This American Life has been on the air since 1995, has won every major award for journalistic excellence, and is hugely popular, with more than 3 million radio listeners and podcast downloads each week. We currently have 30 employees - most of our team is based in NYC, but some are distributed across the country.
