About the Role
Gone to the Dogs is seeking a mission-driven, reliable, and enthusiastic Retail Manager to excecute sales, and drive sales and operations in a meaningful way. This role reports to the Co-Founders and will require presence during retail hours including weekends.
Job Summary:
- Manage retail sales and operations at Downtown DC Holiday Market location
- Represent Gone to the Dogs as a brand ambassador, support and lead sales team
- Report, summarize, and share retail operations feedback with Co-Founders to ensure goals are being met
- Reviews, maintains and updates all retail operations SOPs and assures that any changes are communicated to sales team
- Manage the maintenance of the market's presentation standards
- Monitor inventory needed, checking on quality and managing replenishment
- Support founders with interviewing and hiring process of new team members
- Develop and maintain highest level of relationships with customers, vendors and partners
- Ensure that team is following SOPs which includes maintaining a clean, organized retail space for everyone's health and safety
- Have a customer-first mindset when working with customers
- Educate our customers through our Brand’s mission and beliefs
- Be an expert on our products and extensive knowledge of production process
- Actively sell, style our products and offer advice to customers
Required Skills and Qualifications:
- At least 3-5 years of retail and management experience
- Proven experience managing a team to complete tasks and projects
- Exceptional written, verbal, visual communication and presentation skills, and the ability to communicate effectively across all levels of the organization
- The ability to critically think and problem solve without direction
- The ability to prioritize, project manage, and deliver on multiple initiatives that have significant financial impact to a fast-growing organization
- Positive, can-do attitude with shown ability of adapting to change in business needs, and are comfortable receiving feedback
- Self-motivated with excellent organizational skills
- You thrive in a fast-paced environment
- Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively
- A passion for helping others and enjoy being a part of the team
- Ambition to learn and grow from others
- Physical requirements include prolonged sitting/standing and lifting up to 30 pounds
- Must love dogs and cats
Job Details:
Status: Full-time contract. Flexible hours.
Location: In-person with expectation to be present at holiday market
Pay: $21+/hour commensurate with experience, plus performance-based bonus.
Contract dates: November 1st - December 23rd, 2005. Dates approximate.
Gone to the Dogs is an Equal Opportunity Employer.
About Us
Gone to the Dogs is a pet product brand specializing in ethical and handmade accessories and goods for pet parents. We are a fast-growing small women-led start-up. If you’re hard-working, dedicated, and love animals, Gone to the Dogs is a place to flourish and grow!
This is a great opportunity for someone who wants to join a small ethical business and wants to make an impact from Day One. Are you interested in changing the way people purchase for their pets? Here’s more information about the role!
