Experienced Data Entry & Customer Service Representative
Irrigation & Gardening Co. in Midtown WestPosted 1 day ago
Are you a detail-oriented professional with strong data entry skills and a passion for customer service? Join our well-established irrigation company in New York City, where your experience will help us deliver exceptional service and maintain top-notch data accuracy.
Location: New York, NY 10001
Job Type: Full-Time
Compensation: $23 – $27 per hour (DOE)
What You’ll Do:
Customer Service Responsibilities:
• Interact with customers via phone and email to schedule, confirm, and adjust service appointments
• Act as a liaison between clients and field technicians to coordinate service effectively
• Handle incoming calls, take accurate messages, and route them appropriately
• Maintain clear, thorough documentation of all customer interactions
• Provide empathetic, resourceful support to resolve inquiries and service concerns
Data Entry & Administrative Responsibilities:
• Accurately input a variety of data (text, numerical, alphanumeric) into internal systems
• Maintain digital records, verify data integrity, and ensure consistency across databases
• Conduct regular data reviews and follow up on outstanding issues
• Collaborate with internal departments to resolve discrepancies or incomplete data
• Generate reports and maintain organized filing systems
• Support ongoing data quality assurance efforts
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What You Bring:
• Proven experience in data entry and customer service
• Fast, accurate typing skills and strong attention to detail
• Excellent written and verbal communication skills
• Comfortable handling phone-based customer interactions, including resolving challenges
• Proficiency in Microsoft Windows and Microsoft 365 (Outlook, Excel, Word, Teams)
• Strong organizational skills and the ability to manage multiple priorities
• Self-motivated, proactive, and comfortable working both independently and as part of a team
• A knack for problem-solving and “detective work” when identifying data inconsistencies
• Able to maintain focus during extended periods of desk and computer work
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Bonus Points If You:
• Live within commuting distance to West Midtown, NYC
• Speak Spanish – a big plus!
• Bring a sense of humor and a positive, team-oriented attitude
• Are interested in growing with the company and expanding your role over time
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Benefits:
• 401(k) matching (after 6 months)
• Medical, Dental, and Vision insurance
• Paid commuter expenses
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To Apply:
Send your resume in PDF format (Word documents will not be opened)
Include a short "something-something" about yourself in the body of your email; let us know who you are, what interests you about this role, or what makes you a great fit!
About Us
We’re looking for an experienced Data Entry and Customer Service Representative to play a key role in supporting daily operations, ensuring accurate data management, and providing a high level of support to our clients. The ideal candidate is proactive, organized, communicative, and comfortable juggling multiple responsibilities in a fast-paced environment.
We're not just looking to fill a position, we're looking for someone who’s excited to grow with us. While this role starts with a focus on data entry and customer service, there’s real opportunity to expand your responsibilities and make a bigger impact over time. If something about this job listing catches your eye and you believe you have skills or experience beyond what’s listed, don’t hesitate to reach out.
This is not a remote position. You must be able to work in person at our West Midtown NYC office.
