Fulfillment & Office Assistant
Mociun is seeking a highly organized and detail-oriented Fulfillment & Office Assistant to join our team. This role is primarily responsible for supporting shipping and receiving, ensuring orders are fulfilled accurately, efficiently, and with care.
The ideal candidate is dependable, proactive, and comfortable handling delicate luxury products with attention and precision. Additional responsibilities include supporting the overall organization and upkeep of the office and showroom.
This is a part-time, in-person position based at our Brooklyn showroom and office. The role is approximately 20–25 hours per week. While scheduled days and hours are flexible and can be discussed during the interview process, we are seeking someone who can provide consistency, reliability, and commitment to the role.
Shipping & Receiving:
- Ensure all orders are fulfilled accurately, completely, and efficiently
- Carefully package delicate and luxury items while maintaining presentation and brand standards
- Complete all fulfillment tasks prior to scheduled carrier pickups
- Handle fragile products with care and attention to detail
- Maintain a clean, organized, and efficient fulfillment workspace
- Communicate any order discrepancies or fulfillment issues promptly
- Monitor and maintain adequate levels of shipping and packaging supplies and conduct regular inventory counts of shipping materials
- Manage incoming shipments and deliveries
- Assist with receiving and organizing inventory, inspect incoming shipments for accuracy
Office:
- Help maintain overall office organization and cleanliness, including the kitchenette, office spaces, and immediate storefront exterior
- Empty trash and recycling daily in designated areas
- Assist staff with organizational projects and day-to-day operational needs
- Support various departments with errands, projects, and administrative tasks as needed
Expectations:
- Adhere to company policy and procedures
- Self-starter and able to efficiently manage time
- Consistently report to work on time prepared to perform duties of position
- Communicate with the team regarding any schedule changes with ample notice
Qualifications:
- Previous experience in shipping, receiving, or fulfillment preferred
- Experience with Shopify strongly preferred
- Familiarity with shipping platforms
- Strong organizational skills and attention to detail
- Ability to handle delicate and fragile materials with care
- Ability to lift and move packages
- Ability to work efficiently both independently and as part of a team
About Us
Mociun is a fine jewelry brand known for one-of-a-kind and custom-made pieces composed of rare and unusual diamonds and gemstones. All pieces are designed by founder Caitlin Mociun and handmade in New York by trusted jewelers.
We offer a thoughtful edit of objects of enduring beauty to adorn your home. We continuously seek out the most special, expertly crafted pieces to add to our curated assortment, made by new and emerging artists as well as obscure brands that are rich with heritage.
