Sales Support (Part-Time)

MR. FRIENDLY | Bed-Stuy Pet Supply

Posted 24 days ago


Part Time
New York City
Clinton Hill, Bed-Stuy, Brooklyn, NY
$16-$20/hr

We are seeking team players who excel at taking direction and understand our brand values, which influence our approach to customer service. We are not looking for "animal lovers" – we are looking for "people enthusiasts" who excel in connecting with people.

Duties include:

Help with the day-to-day retail operations of MR. FRIENDLY. Duties are a blend of customer service, product inventory management, maintaining visual standards, and seasonal events in and around the community of Bedford-Stuyvesant. This is an hourly role that will start at $16/hr with wage re-evaluations after 2 weeks of training.

・35% Customer Service: Greeting / Checkout / Special Orders / Community
・20% Backstock: Inventory management, replenishment, delivery receipt/breakdown
・15% Pet Consultation: Troubleshoot Pet issues with Customers. No experience needed but pet ownership is a plus.
・15% Maintenance: Emphasis on merchandising and maintaining visual standards of the store and brand overall
・15% Marketing: Content creation with an understanding of the importance of ‘storytelling’

Requirements:

・Must be able to lift 35+ lbs.
・Customer service experience preferred (retail and/or hospitality)
・Two (2) relevant references

About Us

We are a brand rooted in service to Pet, Owner, Friend. Our store is located at 228 Clifton Place. There you will find a holistic pet supply store, as well as the studio where all MR. FRIENDLY products are designed and made on-site.

We are looking for team members who are great with guiding our customers through the MR. FRIENDLY product assortment and who are committed to helping them make informed decisions on how to care for their Pets. Find out more about us through our website, Instagram, or take a walk and come see for yourself!

How to Apply

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