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Equity and Inclusion

Listings Project is rooted in collective self-care and community building. It draws on the belief that we are our best selves when we feel both grounded as individuals and deeply connected to a vibrant, energizing public. We believe that creating opportunities for all people to have equitable access to commercial, residential, and public space contributes to more resilient, healthy, compassionate, transparent, and sustainable communities.

We are dedicated to making Listings Project as inclusive and equitable as possible. We do this by fostering connection, empathy, and a deeper understanding of the people within our network. For us, this looks like bringing together diverse groups of people and directly contributing to respectful, life-affirming, anti-oppressive ways of interacting and sharing space.

We recognize that this vision is not always replicated in the world around us. It takes committed leadership and the active engagement of our members to reflect our values in our business practices and collective interactions. We are acutely sensitive to the ways specific groups of people, and especially BIPOC and LGBTQ+, have historically been disenfranchised and marginalized. As an organization that works in the real estate industry, we are committed to working to facilitate housing justice.

Listings Project strives to create a culture in which all transactions among our members (and beyond them) are rooted in authenticity, inclusion, respect, and kindness. We embrace the fundamental premise that our diversity is an asset that can strengthen us.

Listings Project operates at the intersection of real estate, art, and community building. Each one of these sectors has its own history and norms. Although individuals and groups across these sectors might not harbor overtly oppressive attitudes, they often unconsciously mirror and uphold the structural oppression of our larger society.

At Listings Project, we strive to learn what we can from all of the communities to which we belong—and to create something altogether new. This is why we are committed to doing our own anti-oppression work. This entails interrogating and understanding our individual attitudes, as well as ensuring that our company’s daily operations and hiring practices are aligned with our vision. We are also actively establishing opportunities for restorative conflict resolution between groups and individuals in our community.

We are committed to educating ourselves on both explicit as well as more insidious forms of bias, prejudice, and racism. While most of us are familiar with overt forms of oppression, much of what marginalized groups experience on a daily basis remains invisible or largely unnoticed, as it is embedded within our systems and structures.

Listings Project’s purpose has always been to create the community we want to live and work in—one in which both public and private spaces foster the safety and dignity of all people.

We invite you to be part of this journey. You are the foundation of our company, and each and every one of you is vital to our success.

We will continue to challenge the harmful stories and unconscious biases that underpin our society. And with your help, we will foster stronger, more connected communities.

Community Expectations & Agreements

At Listings Project, we have outlined a number of ways that you can actively support our mission of creating a community that practices equity and inclusion. We invite you to help us uphold the exceptional level of care and respect that is foundational to our work and that has enabled Listings Project to thrive.

Please note: We consider anyone who uses Listings Project a lister. This includes those who post real estate and opportunities, those who subscribe to our newsletter, and all the people who inquire about listings.

  1. Enter the community with an open, restorative attitude toward conflict and the awareness that it’s possible for both parties to have their needs met through compassionate, transparent dialogue.
  2. Assume the best intent in all people, especially in the absence of direct information about their motives and beliefs.
  3. Ask questions with the understanding that some forms of communication, such as text or email, can lend themselves to ambiguity and misunderstanding.
  4. Investigate disagreements that may arise and seek to understand and clarify all perspectives before escalating a situation.
  5. Learn from these experiences and work to improve communication to reduce the likelihood of similar events recurring. Listings Project will do the same.
  6. Interact with the Listings Project community with respect and care. This means that your listings will not include disparaging statements about other groups or identities.
  7. When creating a listing, consider all people fairly, regardless of their perceived or actual race, ethnicity, nationality, religion, sexual orientation, gender identity, ability, age, social class, familial status, or marital status.
  8. Focus on clear, mutually agreeable dialogue that ensures everyone’s needs are adequately met. If you are a lister, communicate clearly with tenants through the means most accessible to them (e.g., email, phone, text, etc.).

When Posting a Listing and Considering Inquiries

  1. Generally, we do not allow listings or statements that strongly indicate a preference for certain identities above others (e.g., gender, perceived ability, etc.), or that demonstrate hostility and/or prejudice. However, if your listing is for a roommate or studiomate with whom you will share space, you may express a preference for a specific gender identity. Additionally, we acknowledge that the statement of certain preferences is not necessarily an act of discrimination: for example, if you are part of a marginalized group and your preference is for individuals who share the same identity for the purpose of safety and/or support. We will evaluate such circumstances on a case-by-case basis.
  2. State any restrictions (e.g., no smoking or pets, rules for use of common areas) clearly in your listing. In your listing, note applicable community regulations (e.g., senior housing) that might prohibit some tenants.
  3. Provide factually accurate information to clarify features of your listing that could make your space unsafe or unsuitable for some tenants.
  4. Do not rely on your judgment on whether or not your space meets the needs of a prospective tenant; let them determine this, and inquire directly about their needs if necessary.
  5. Provide reasonable accommodations and flexibility when people with specific accessibility needs request modifications to house rules.
  6. Do not charge a higher rent or fees for listers with specific accessibility needs (e.g., including pet fees for assistance animals).
  7. Provide thorough information about your listing’s accessibility features or lack thereof, so that potential tenants of varied abilities can determine whether your space is suitable for their needs.

If a listing is not in compliance with our guidelines, we will either remove it or ask the lister to change it. If appropriate, Listings Project will block the lister from our community altogether.

We ask for listers’ explicit acknowledgment and compliance with our policies and underlying principles. In the event of an unresolved matter related to any of our guidelines, we will do whatever we can to help generate compassionate, cooperative dialogue between listers, to the extent offered by our Terms of Use. Our intention is to ensure that Listings Project policies, practices, and values are present in all interactions among both the internal (employees) and external (listers) members of our community.

On our part, we will try, but are not obligated to, stay up to date with applicable federal, state, and local laws pertinent to housing and places of public accommodation so that we can continue to assist in offering service that is aligned with our mission. Ultimately, it is up to our listers to be aware of the laws and regulations that may apply to certain types of listings within their city. Before posting we recommend learning about any laws and regulations that may apply to your listing.